RTA marks 20% Rise in Licensing Service Providers’ Compliance with Regulations and Legislation

Throughout 2024, the carried-out inspection and audit operations of licensing activities have resulted in a significant 20% increase in compliance among service providers with laws, regulations, and legislation compared to 2023. This milestone highlights RTA’s commitment to continuously improving the business environment and strengthening regulatory compliance, in line with ongoing developments to uphold the highest standards of quality and transparency in Dubai’s licensing sector.

Additionally, Dubai’s Roads and Transport Authority (RTA) carried out about 579,000 inspection and audit operations on licensing activities and completed licensing service transactions in 2024, marking a 20% increase compared to 2023. Despite the rise in inspections, the number of recorded violations declined by 3%.

Ahmed Mahboob, CEO of the Licensing Agency at RTA, stated: “The year 2024 witnessed a significant improvement in inspection operations, driven by intensified field monitoring and the adoption of more precise and targeted inspection mechanisms. By leveraging advanced data analysis technologies and violation detection tools, these efforts have enhanced inspection accuracy, enabling a more focused approach to activities more likely to incur violations. In addition, strengthened collaboration with relevant authorities has fostered greater regulatory coordination, leading to higher compliance levels and more effective inspection processes.”

“Ongoing efforts have enhanced the operational efficiency of inspection processes, leading to an increase in the number of inspections and audits conducted in 2024. These efforts also facilitated the expansion of inspection and awareness campaigns, with 30 campaigns carried out in collaboration with nine entities across the emirate. This initiative has heightened awareness across various sectors and activities, ultimately strengthening compliance among licensed establishments,” he added.

Mahboob concluded: “The decline in violations in 2024 compared to the previous year reflects RTA’s proactive role in educating licensed establishments and reinforcing compliance with regulations, standards, and requirements according to approved regulations. RTA is currently implementing a series of development initiatives to address challenges and further enhance operational efficiency as part of its master development plans.”